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How to Report a Problem

WIC is committed to you and their vendors. It is important that they hear about and respond to any problems you may have, so that WIC can do their best to resolve them.

Types of complaints

  1. WIC Program Complaint
  2. WIC Vendor Complaint
  3. WIC Civil Rights Complaint
  4. WIC Program Appeal
  5. WIC Participant Complaint

WIC Program and Participant Complaints

A WIC Program complaint can be related to appointments, customer service, courtesy, fair treatment, answering telephones, clinic hours, food instruments, privacy and other related WIC service processing concerns. These complaints are investigated by the Louisiana WIC State Agency.

WIC Vendor Complaint

At Louisiana WIC, we value our participant compliments and opinions. Click the button below to fill out our Vendor Shopping Experience form, where participants and staff can tell us about your shopping experience at a LA WIC vendor. Submissions can be positive or negative. 

WIC Civil Rights Complaint

A WIC Civil Rights Complaint results when an individual believes and indicates they were treated differently because of their race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Click here to read more and file a WIC Civil Rights Complaint.

WIC Program Appeal

A WIC Program Appeal can be submitted by an individual who feels he/she has been unfairly denied, terminated, disqualified from the WIC program or required to make a cash repayment for improperly issued benefits, program fraud or abuse.

Click here to read more and file a WIC Program Appeal.